Privacy Policy for Taighsprings

Last updated: 04/09/2024

Welcome to Taighsprings. We are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, www.taighsprings.com, or engage with our property management services.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, and postal address.
Property Details: Information related to properties you own, rent, or inquire about.
Payment Information: Bank details, payment history, and other financial information when making transactions.
Technical Data: IP address, browser type, and usage data from your interaction with our website.
Communication Records: Emails, messages, and notes from interactions with our team.

2. How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To manage properties, handle inquiries, process payments, and provide property management services.
Communication: To respond to inquiries, provide updates, and deliver customer support.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
Marketing: To send you promotional materials or other communications if you have opted in to receive them.
Website Improvement: To analyze and enhance our website's performance, security, and user experience.

3. Data Sharing and Third-Party Disclosure

We may share your information with:

Service Providers: Third parties that assist in providing our services, such as maintenance contractors, payment processors, and IT support.
Legal and Regulatory Authorities: If required by law, or to protect our legal rights, we may disclose information to authorities.
Business Transfers: In the event of a merger, sale, or asset transfer, personal data may be transferred as part of the business assets.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our measures include encryption, access controls, and secure data storage practices.

5. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You can request correction of any inaccurate or incomplete data.
Erasure: You have the right to request deletion of your personal data in certain circumstances.
Restriction: You can ask us to restrict processing of your data in certain situations.
Objection: You can object to the processing of your personal data for direct marketing or other purposes.
Data Portability: You have the right to request transfer of your data to another service provider.

To exercise these rights, please contact us at info@taighsprings.com

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.